About

Technology should make business feel simpler.

We, at SRS Info Solutions, are committed to achieve Customer Satisfaction by providing Proactive and Cost-effective Universal IT services to our Customers.

Who we are

Authorised service partner for Acer and Epson.

We started as a service organization and we greatly appreciate the role of Customer Support in achieving Customer Satisfaction. Customer Support policies are designed to ensure Premium Quality Support to all our esteemed customers. We are the leading service providers for ACER and EPSON.

Our story

Founded in 2013, SRS Info Solutions started as a Computer Maintenance and Services Company.

SRS has varied skills to provide cost effective solutions to the customer in different industry segments such as Manufacturing, Banking and Finance, Systems Integration, Software Development and now is actively involved in the field of Networking Projects covering LAN, WAN, and ISDN technologies, besides being a Third party Maintenance Company and Facility Management Company in the private sector.

Operating from Trivandrum, Kollam, Cochin & Calicut, it supports over 100+ customers in Kerala every year.

SRS is one of the few genuine Acer and Epson spare part vendors in Trivandrum.

What drives us

Customer support is a key objective — not an afterthought.

Having gained experience in supporting a large number of all types of different Customers, SRS has a tailor-made approach to support business-critical operations. SRS understands that organisations often wish to focus on core competency and outsource non-core IT activities — a strategy fully aligned with contemporary management thought.

Methodology supporting a large pool of technology
Cost effectiveness
Planning and availability of skilled resources
Cycle time for implementations

Our approach

Methodologies that keep operations clear.

Better ongoing communication between the business and IT operations
Clearer understanding of requirements, concerns, needs and priorities from the end-user perspective
Clear definitions of agreed-upon service levels for agreed-upon costs
Increased business value for current and future IT costs
Increased satisfaction with IT service quality
Improved IT staff morale through clearly defined goals, processes and expectations

What we build

Digital Products

Acer and Epson spare parts, service-oriented products and the components that keep printers, projectors and laptops in production.

Software Engineering

Software development and customised solutions designed around the operational systems already inside manufacturing, banking and enterprise environments.

Web Experiences

Design and implementation of customised digital systems — the operational layer organisations use to manage infrastructure, service desks and networked environments.

Business Automation

AMC, facility management and managed services that take ownership of desktops, servers, networks and service desks so internal teams can stay on core work.